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• Our Management Team
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Our Management Team

The ownership group for our company started in October of 1992.   The goals and philosophy of the group were and still is today, to hire the best people, provide them with the best tools to do their job, and create an atmosphere of working together to provide value to our customers.  We decided to become a part of Windermere Real Estate in February of 1993 because we believe in the integrity and philosophies of the company and their goals matched ours in many ways.  Our decision to become Windermere/Tri-Cities has brought much success to our clients, agents, and the community because of our dedication to exceeding the client’s expectations and a promise to better the communities in which we thrive.

We are a locally owned company with all decisions made right here.  We are committed under the Windermere umbrella to providing the very best customer service available.  Our management team has two responsibilities; you the client, who comes first with us, and our second responsibility is to each of our professional Realtors.  When your interest is put in front of our interest, great things happen for both parties.

Your Windermere/Tri-Cities Realtors are committed to our communities, serving on boards, committees, participating in fundraisers, even selling newspapers on street corners for the annual Kids Day event.  We invest our time and money in the Tri-Cities and we are dedicated to helping build a great community and a great place to live.  Windermere is about building relationships.  We believe in the ability of our agents, staff, and management to create relationships that go beyond the ordinary and that make a difference in people’s lives.

Management Team Staff Bios

Kelly Allen – Executive Assistant, Realtor Development/Marketing

Kelly joined our team in 2005.  Kelly is incredible with technology and helps our Realtors with their marketing concepts.  She also is the assistant for our Branch Manager. 

Before coming to Windermere she worked for Boise Cascade in the Tri-Cities.  She also worked previously in the real estate business in a Realtor support program.   Kelly is a graduate of WSU and has raised her two sons in the Tri-Cities.  Kelly and her husband love traveling, fine dining, silly movies, but most of all, their grand daughter makes their hearts dance with unequivocal joy.

 

Amanda Dalton – Director of First Impressions/Communications/Richland

Amanda joined our team in 2006 after spending 4 years in the child care profession.  Amanda’s role is to provide Realtor support with communications and advertising in our Richland office. 

Amanda is a lifelong Tri-City resident and enjoys golfing and working on cars of all vintage.

 

Michelle Fahrendorf – Bookkeeping/Communications/Richland

Michelle joined us in 2006 having moved to the Tri-Cities from Tacoma.  Her responsibilities include all bookkeeping for the Richland office and working closely with our lead bookkeeper in our Kennewick office. 

Michelle previously was the administration director for seven pastors in a church in Tacoma.  With her husband Ralph they have two boys Ryan and Wesley.  She loves the outdoors, watching her boys play baseball and hockey and all kinds of craft hobbies.

 

Robin Fowler – Accounting, Assistant/Commercial and Property Management

Robin joined us in 2006 from Windermere Property Management in Bellevue, WA where she worked from 2004.   Prior to real estate Robin was an assistant manager in the banking business.  Robin is responsible for all property management accounting and assisting our commercial Realtors in our commercial office.

Robin’s first love is her Dachshund, Scooby.  She loves to cook and enjoys the outdoors...

 

Cara Gardner - Communication/Advertising/Kennewick

 

Diane Henze – Marketing, Bookkeeping, Communications/Kennewick

Diane joined our firm in 1994.  She has held many positions including agent assistant and Realtor for a builder.   Diane assists our accounting department, provides marketing materials for Realtors, and is in charge of our Customer Appreciation program “Circle of Friends”.

Diane is married to Bob and they have two girls Natalie and Samantha.  Diane enjoys gardening, reading, and camping, most of all she loves spending time with her family.

 

Ed Lee – Maintenance, Sign Installer/Tri-Cities

Ed joined our firm in 1999.  First impression and presentation is important and you will not find a more dedicated person that Ed , he is committed to helping us look good and keeping mechanical items operational.

Ed is married to Sherrill and they have a son Steven.  Ed loves to travel and enjoys his weekly bowling league.

 

 

Ben Murphy – Commercial Branch Manager and Property Manager/Commercial

Ben rejoined us in 2006 after spending 3 years in property management for Windermere in Bellevue, WA.  Prior to property management Ben was a residential Realtor for us from 2001.  Ben is responsible for all of our Commercial Property management and works very closely with our Commercial Realtors to meet their client’s needs.

Ben is a Tri-City native and enjoys the outdoors and riding mountain bikes.

 

Kelli Proctor – Internet Marketing and Coordinator/Tri-Cities

Kelli joined us in 2007 and was given the task of working with Active Web Site to give us a brand new web presence.  She is dedicated full time to our web presentation and she works with our Realtors on the technology side of our business.  Kelli was raised in the Tri-Cities and prior to joining our team she worked for Dickinson State University in North Dakota.  She graduated from National American University in Rapid City, South Dakota with a marketing & business degree.  Before taking her position at Dickinson State University, she worked for the Tri-Cites local economic development company, TRIDEC, as a Marketing Assistant.

Kelli is actively involved in rodeo, she loves to barrel race (running around three cans across the country), and enjoys traveling and spending time with her family and her dog.

Diane Retter – Office Manager/Kennewick

Diane joined the firm in 1992 and has been the office manager in charge of operations for the company.  In the 1980”s Diane was a Realtor in the Tri-Cities and has been in the real estate business since 1984.

Diane enjoys playing the piano, boating at Priest Lake, ID., camping, and playing with her Golden Retrievers Luby and Bay.  She is married to her husband Dave, and together they have 5 children.

 

 Charis Ruff – Transaction Coordinator/Kennewick

Charis joined us in 2004 and recently took on a new position on the Windermere team, she is now he transaction coordinator in our Kennewick office.  Her duties also include Realtor support with communications and additional advertising.

Charis is a Tri-City native and she previously was a bookkeeper for a motivational speaker and for two years she worked in a real estate appraiser’s office.  Charis enjoys the outdoors, scrap booking, reading, and she shooting skeet.

 

Meredith Sexton – Communications/Advertising/Kennewick

Meredith joined Windermere in 2005.  Her duties include Realtor support with communications, advertising and marketing.  Prior to Windermere she was an assistant manager at Walden Books and she also was an oral surgical assistant.

Meredith was raised in Prosser and moved to the Tri-Cities in 1992.    She and her husband James have two children, Kayla and Zachary.  She loves the outdoors, skiing, hiking, and taking motorcycle trips.  Meredith and her family love to go camping or take trips to the ocean.

 

Alice Stallcop – Head Bookkeeper/Tri-Cities

Alice joined us in 1992 and has been our only bookkeeper.  She is in charge of our entire bookkeeping system. 

Prior to working with us she worked for seven years at Acme Concrete where she became the office manager.  Alice is married to Dave and they have a son Jason.  She loves to camp, play softball, ride motorcycles and all Caribbean cruise ships.

 

Lane Starkel – Maintenance/Sign Installer/Tri-Cities

Lane joined us in 1997 and along with Ed is responsible for keeping us looking professional and operational.  We appreciate their dedication to our clients and appreciate having them as teammates.  Lane and Ed's jobs are a big part of our company's success.

Lane is married to Celia and he enjoys traveling to Mexico, fishing, skiing, dancing and playing golf.

 

 

Jeff Thompson – Branch Manager / Co-owner Tri-Cities

Jeff’s main responsibility is the training, coaching and development of the company’s 90+ agent sales force. Jeff has been in real estate since 1990 and joined his partner, Dave Retter, at Windermere Tri-Cities in 1996.

Jeff’s passion is the personal coaching of his agents. He was trained by CoachU.com and is currently on staff with RealEstateCoach.com (a real estate agent coaching company). Jeff is also involved in his local Realtor Association, serving as the President of the Tri-Cities Association of Realtors in 2003. He is currently the Chairman for the Tri-City Regional Chamber of Commerce.

In his spare time, Jeff loves spending time with his wife, Patti and their two daughters and their grandchildren. He also enjoys working on winning over his family to becoming serious baseball fans. Finally, whenever work seems simply overwhelming, taking time to see the world from his eight-year-old grandson’s eye puts everything in perspective.

Patti Thompson - Office Support Staff/Bookkeeper

Patti Thompson joined Windermere in 1996 as an agent. She started selling real estate in 1990 and received her Associate Brokers license in 1993.

In 2004, when Windermere opened the Richland office, she teamed with another agent to work with her clients and Patti began assisting in the daily operations of the Richland office and is the back-up bookkeeper.

She has lived in the Tri-Cities since 1970, raised 2 daughters here and has 3 grandchildren in the area. She has a wedding/event facility at her home and loves to tend her extensive flower gardens. Patti has strong ties to her church where she enjoys serving along with her husband Jeff.

Stephanie Turner – Marketing & Graphic Designer/Kennewick

Stephanie joined Windermere in 2001.  She started in Communications and in 2004 moved into the marketing & graphic design department.  She spends her time helping Realtors with their marketing concepts and designing advertisement pieces. Prior to Windermere she was a manager for several retail stores and also served as the Office Manager for Mid Columbia Gymnastics. 

Stephanie enjoys music, yoga, reading, computers and watching movies with her husband Will.  In her spare time she is also a website/forums administrator for two popular musical groups.  Stephanie is an accomplished pianist and artist.

 

Annie Watters – Communications

Annie Watters joined Windermere in the summer of 2007 as a receptionist in both the Kennewick and Richland offices.

She is a life long Tri-City resident and is married with 3 children. Annie and her husband Adam are active in their church where she works as a part time receptionist as well. She enjoys photography and she is building a business specializing in senior pictures, family portraits and weddings.

 

 Stephanie Wilkerson - Office Support Coordinator/ Richland

Stephanie joined our team in February of 2008 as the new Office Support Coordinator for the Richland Office.  Prior to coming to work for Windermere Tri-Cities, Stephanie lived in the San Francisco Bay Area in California and worked for the Windermere Real Estate as a Transaction Coordinator and Bookkeeper.

Stehanie is married to Trevor.  She loves traveling, photography, cooking, fishing, and spending time with family.  During the spring she also enjoys watching the San Francisco Giants play baseball.

Johnny Zimmerle – Property Management Maintenance/Commercial

Johnny is in charge of our commercial property maintenance.  He has years of experience with commercial properties and we are fortunate to have him on our team.  Johnny has lived in the Tri-Cities for many years and outside of work he loves playing his guitar in a “Tejano” band.   

Harold Thompson – Co-Founder Windermere Real Estate/Tri-Cities/Retired

Harold began his career as a developer and owner of Harold Thompson Real Estate in 1968. Prior to real estate Harold farmed in the Columbia Basin. He developed many popular Kennewick Subdivisions including; Ranchette Estates, Cherry Blossom Heights, Panoramic Heights, and he was the original Canyon Lakes Golf Course developer which included both the residential and commercial property. We all continue to aspire to the level of professionalism, strong work ethic, and fairness with which Harold conducts himself both professionally and personally.

Harold has a daughter Jill who resides in Seattle and his son Ryan lives in the Tri-Cities. Harold loves to play golf and enjoys catching steelhead and king salmon on Ryan's fishing boat.

Dave Retter – Designated Broker/Tri-Cities

Dave joined the firm in 1992 and his role is the Broker of the company.  He helps Realtors with their transactions and works with Builders and Developers.  He has been a Realtor in Tri-Cities since 1979.  Prior to that Dave played professional racquetball.

Dave and his wife Diane enjoy spending time with family and friends.  He enjoys golfing, steelhead fishing, and boating at Priest Lake, ID.  Together they have five children.